Our New Mobile Banking App

Dear Member,

At TUI Credit Union, we are committed to continually improving our services and making it easier for you to manage your finances. We are therefore delighted to announce that our enhanced mobile app will be launched on 24 August 2026.

The new app offers a more modern, user-friendly experience, with improved functionality, enhanced security and a range of new features designed to give you greater control over your accounts anytime, anywhere.

What You Need to Do

As part of this upgrade, all members will be automatically logged out of the existing app when the update takes place.

To log back in, you will need:

✅ Your Member Number
✅ Your PIN

✅ Your Date of Birth

We encourage you to take a moment now to locate your Member Number to avoid any delays when accessing the new app.

To find your Member Number in the current app:

1. Log in using your PIN.
2. Select Settings.
3. Your Member Number will be displayed on screen.

Exciting New Features

The upgraded app has been designed to provide a smoother and more convenient digital banking experience, including:

🔒 Enhanced Security

📱 Real-Time Account Access

💰 Apply for Loans Online

🔄 Transfer Funds Easily

📄 Document Upload Facility

⚙️ Manage Your Profile

Need Assistance?

If you require any assistance before or after the upgrade, our team will be happy to help.

📞 Call us on (01) 426 6060

*Please note that if you require a new PIN, your photo identification and proof of address held on file with TUI Credit Union must be up to date.

We would like to thank you for your continued support and membership. These enhancements are part of our ongoing investment in providing you with the best possible service, and we look forward to bringing you an even better digital banking experience.

Kind regards,

TUI Credit Union