Important Member Notice

We are aware of an ongoing issue affecting debit card transactions carried out on 16th & 17th May 2026.

Some of these transactions may have been duplicated. This issue is causing a balance mismatch with member online banking app and available balances. Members are reminded card authorisations are processing as normal.

We are working with our current account provider to resolve this issue as quickly as possible.

We apologise for the inconvenience this has caused our members.