Important Notice - TUI Credit Union Mobile App

We are aware that some members may currently be experiencing difficulties accessing the TUI Credit Union Mobile App.

Our team is actively liaising with our IT support providers to investigate and resolve the issue as quickly as possible. We understand the inconvenience this may cause and sincerely apologise to any members affected.

Please be assured that this issue is not isolated to TUI Credit Union and is impacting a number of credit unions and users of the wider platform. The matter has been escalated and is receiving immediate attention from the relevant technical teams.

We appreciate your patience and understanding while this issue is being addressed. Further updates will be provided as soon as more information becomes available.

If you require urgent assistance in the meantime, please contact our office and a member of our team will be happy to assist.

We apologise for any inconvenience caused and thank you for your continued patience and support.

Yours sincerely,

TUI Credit Union