16 September 2025
Essential Maintenance Tuesday 23rd September
Important Notice: Online Banking Unavailable: Essential Maintenance Tuesday 23rd September
As part of our ongoing commitment to providing secure and reliable services, we're scheduling essential maintenance work on our online banking system.
What does this mean for you?
On Tuesday, 23rd September, our online banking system will be unavailable for approximately one day. During this time, you won't be able to access your online banking through our website or mobile app. This includes:
- Accessing your account balances and transaction history
- Making transactions or payments
- Submitting loan applications
However, your debit card will continue to work as usual, allowing you to make purchases and withdraw cash from ATMs.
How can you prepare?
To minimise disruption, we recommend:
- Making any necessary transactions or payments before the maintenance window.
- Contacting our team in advance if you have any urgent queries or loan applications
Our Staff are here to assist
As part of the scheduled system upgrade, our phone lines will be temporarily unavailable during the maintenance period.
If you have any queries during this time, please email us at info@tuicu.ie. A member of our team will respond as soon as our systems are back online.
We appreciate your understanding and apologise for any inconvenience this may cause. This upgrade is part of our ongoing commitment to improving service and ensuring the security of your financial information.
Thank you for your continued support.
How can i contact the credit union during this time?
